BC Game India Privacy Policy

Small House B.V. is a limited company based in Curaçao. The company runs BC Game Casino, a licensed online casino with license No. OGL/2023/159/0076, released by the Curacao Gaming Control Board.

BC Game Policy Basics

BC Game handles your personal information thoughtfully. This policy details what information our staff gathers, how it’s stored, and who might have access to it. Your account info is securely encrypted with SSL technology, and your passwords are turned into hashes. The company sticks to GDPR regulations and doesn’t share your data with third parties unless you give the green light. If you’d like to delete your account, just send a request through support, and it’ll be taken care of within 30 days.

How BC Game Protects Your Identity

BC Game gives every player a profile that only relates to their gameplay activities, like betting history and account balance. Your identity remains concealed from other players and isn’t connected to any activity on the site.

Your information stays private and isn’t shared with third parties, except for two cases. First, if a court order or authority asks for disclosure. Second, some functions require a small amount of anonymized data to be shared with partners, each of whom signs confidentiality agreements before getting any data.

You have the right to see your stored information whenever you wish, and you can fix anything that seems incorrect or old. Just send a request via your account settings.

Cookies are a different story. You can turn them off in your browser if you wish, but keep in mind there might be some consequences. Login sessions might not stick around, game preferences could reset unexpectedly, and some pages might not load as they should. In certain cases, you might find that you can’t get onto the site at all once you’ve turned them off.

Cookies Policy

Cookies are text files a website stores on your device when you check it out. The server for the site creates these files and retrieves them during your next visits.

Why Does BC Game Use Cookies?

BC Game uses two kinds of data files to customize each user’s session. Such files, known as cookies, can originate from BC Game itself or other external sources. The internal cookies let a player stay logged in while they browse and change what’s displayed to fit their preferences.

Which Cookie Types Run on BC Game?

BC Game uses a number of data files, known as unique identifier tokens, to enhance usability and gather information. They’re known by these names:

  • persistent identifier;
  • session timestamp;
  • referral tracker;
  • affiliate campaign identifier.

External tokens that are used across BC Game subdomains come from:

  • Google Analytics;
  • Zendesk;
  • Cloudflare.

Just a heads up, some browsers, like Chrome on Mac, can still run background tasks even after you’ve closed all the tabs.

As a result, session tokens can remain active across browsing windows in such instances.

Why BC Game Uses Cookies

BC Game uses cookies mainly for two purposes: to keep your session going and to customize what appears on your screen. First-party cookies are provided directly by BC Game and manage your login status and content choices. Third-party cookies come from outside sources and help add some features.

What Types of Cookies Does BC Game Use?

BC Game uses different kinds of cookies to make the site work better and gather stats. The main types are:

  • persistent cookie;
  • session cookie;
  • referral cookie;
  • affiliate cookie.

Cookies from third-party sources operating on BC Game subdomains come from:

  • Google Analytics;
  • Zendesk;
  • Cloudflare.

Just a heads up, some browsers like Chrome on a Mac can keep running even after all the tabs are closed.

So, on those setups, session cookies could hang around even between visits.

Personal Data Protection Policy

BC Game protects user information with a number of measures.

All the traffic that flows between your device and the site is secured with TLS 1.3 encryption. This keeps your login info, payment details, and personal records jumbled up, preventing anyone from sneaking a peek during the transfer.

To prevent service disruptions caused by malicious traffic, BC Game employs DDoS protection right at the network’s edge. This helps sift through requests before they hit the servers, ensuring that accounts stay accessible and withdrawals can still go through, even when under attack.

Server Protection Policy

To protect members and their personal information, the operator uses a range of server-side security measures, each playing a part in the defense plan:

  • AES-256 Encryption scrambles both stored and transmitted data, making it unreadable to outsiders;
  • Firewalls act as filters for incoming and outgoing traffic, keeping harmful requests at bay;
  • VPN and TLS Protocols set up encrypted channels between servers and clients;
  • Role-Based Access Control restricts data access solely to staff who truly need it;
  • Reduced Attack Surface disables unused ports and services on servers;
  • 24/7 Intrusion Detection checks logs and traffic for unusual activity in real time;
  • Open Breach Reporting keeps users updated when an incident takes place.

If a data breach occurs, BC Game will notify affected account holders within 72 hours of detection, provide details about the compromised data, and report the incident to the appropriate supervisory authority, as required by GDPR Article 33.

Technical Support and Data Collection

The team puts in a lot of effort to ensure everything runs well, but now and then, issues arise. When players hit a snag, the support team requires certain details to sort things out quickly. Here’s what users need to provide:

  • their username;
  • the date and time when the error happened;
  • the game ID or table name;
  • a screenshot of the game grid.

To fix these issues, BC Game may need to collect additional personal details from the player. This may consist of the email address, first and last names, the device’s IP, browser type along with its version, and details like timestamps and how long each visit lasted, among other information.

Registration and Login

To create an account, you need to be at least 18 years old. When you sign up, make sure to enter your email correctly — it’s needed later for KYC checks, so getting it right is important. Once you’re registered, go ahead and enable two-factor authentication to boost your security. The Google Authenticator app does a great job of protecting your profile from unauthorized access. Want to update your username or email down the line? The easiest way is to close your current account and sign up again with the right information.